We were looking for a pair of trapezoid diamonds as side stones to create a ring with an emerald as centre stone. Jumbo Gold has a wide selection to offer. We were attended by Mark Tan, who was very professional, knowledgeable, and patient with us, listening to our requirements. It was an exciting search for the right pair, and we finally found one that suited us. Very satisfied with our purchase and the process of getting this pair. Thank you.
Syed Mohamad Al-Junaidi
5
The reception at the office was warm and welcoming. Gabriel handled the sale with professionalism and composure. Highly recommend, and will definitely deal with him in the future.
Yi Lin Lee
5
Met up with Gabriel. He was friendly and very professional.
The transaction was seamless and smooth. They were also very prompt in responding to my initial enquiry and setting up an appointment.
Overall, a positive experience and highly recommended.
Siyuan Chen
5
I had a very good experience selling my gold bullion coin and gold jewelry at Jumbo Gold & Diamonds. The price was decent, better than what I found at other bullion shops and pawn shops. The person in charge was friendly and professional, and the transaction was smooth. Thanks to Mr. Mark, who contacted me. I'm glad I came and met the person in charge. They are highly recommended, and I have shared this with my friends and relatives who plan to sell their gold.
Daniel Lee
5
The folks at Jumbo brokered a deal for a luxury watch for me. Acquiring the watch was a very arduous process, and the subsequent shipping was also complicated. The people at Jumbo persevered through it all. They maintained great communication with me throughout and provided proof of progress along the way. Iām deeply grateful to them. This was an expensive transaction, and the Jumbo crew proved their trustworthiness several times while we conducted business from afar. I cannot recommend this shop highly enough. I encourage you to use them for any business they offer; you will not be disappointed!
Doh Onn
5
We had a very pleasant experience selling used gold jewellery and buying gold biscuits with Mark. Mark is polite and patient. They have sophisticated machinery to test the different karats of gold and gave us a fair and competitive price for our jewellery. I truly appreciate the honesty and efficiency.
Highly recommend to anyone looking to sell gold with confidence, a good price, and ease.
Tong Poh Kai
5
Nice office in The Central. Friendly staff, especially Mark, who was very attentive and focused on his work. Gold rate quoted was competitive ššš.
Evelyn Poh
5
Here's the edited review:
I was struck by their professionalism from first contact until the closure of the deal. They provided quick responses to any questions we asked and took the time to explain everything we needed to know. Valuations were done in an office that allowed privacy and security, and in a calm and professional manner. Francis was very knowledgeable and Mark was very responsive to any enquiries and follow-ups. I have passed on their contacts to a few friends and would strongly recommend them without hesitation.
Agnes Ong
5
Here's the lightly edited review:
I contacted Jumbo via email, and Mark quickly arranged a same-day appointment to obtain a valuation and appraisal of my gold jewellery. Overall, the experience was very pleasant, non-pushy, and relaxed, with the appraisal conducted in a private room. I thought the office facade was impressive and grand, and was a bit apprehensive when I first stepped in. But the staff were friendly, and it was a stress-free and cozy experience. Would recommend the company to friends.
Claire Mah
5
Mark did a very good job in helping me with my diamond ring. He was very thorough and patient checking my stones, explaining all the details to me, and answering my questions. The receptionist was also warm and welcoming. The overall experience was fast and efficient.