Customer Service & Cat Care Attendant

Cat Care Attendant & Customer Service Associate

We are looking for a compassionate, responsible, and customer-oriented Cat Care Attendant to join our team. The ideal candidate has a genuine love for animals, particularly cats, and is dedicated to providing excellent care in a safe and nurturing environment. This role also includes customer service and operational duties, requiring a proactive and personable approach.

Key Responsibilities:

• Provide daily care for cats, including feeding, grooming, and cleaning litter boxes.
• Monitor the health and behavior of cats, reporting any concerns.
• Maintain cleanliness and hygiene in the cat housing areas.
• Assist with administering medications as directed.
• Engage with cats to ensure they receive proper socialization.
• Maintain accurate records of cat care activities and any health concerns.
• Assist with daily business operations and ensure the safety and hygiene of the center.
• Support events and activities for customers, including children and adults.
• Deliver excellent customer service, ensuring a welcoming environment.

Requirements:

• Singaporeans only.
• Positive attitude, willingness to learn, and ability to work as part of a team.
• Responsible, independent, and reliable in following company policies and schedules.
• Strong communication skills in English (additional languages are a plus).
• Ability to work on weekends, public holidays, and school holidays as required.
• Physically capable of handling cats and performing cleaning tasks.
• Prior experience in customer service, hospitality, or animal care is an advantage.
• Confident, outgoing, and able to handle challenging situations calmly.

Preferred Experience (Advantageous but not required):

• Experience organizing and running events.
• Background in attractions, tourism, adventure, team building, education, or events.
• First aid, rescue, or emergency training.
• Corporate sales and service experience.

This role is a great opportunity for individuals passionate about cats, customer service, and creating memorable experiences for visitors. If you meet the above criteria and are excited to grow with our team, we’d love to hear from you.