Data Collection Specialist (8 months renewable, Central, UP$5K)

• Salary: Up to S$5,000
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
• Work location: Either Clarke Quay or Novena

Job Scope

• Conduct outbound and inbound calls to gather information from participants based on specific project requirements.
• Provide a positive experience for each participant by addressing their inquiries and concerns, ensuring trust and clarity throughout the information collection process.
• Enter collected information accurately into the system, maintaining thorough and well-documented case notes.
• Ensure timely follow-up with participants when additional information is needed or to complete ongoing requests.
• Generate and submit regular reports on the status of information collection, highlighting progress and areas for improvement.
• Work closely with team members and management to improve the efficiency and accuracy of data collection efforts.
• Adhere to quality standards and ensure the information gathered is consistent, complete, and in alignment with the company’s objectives.
• Provide feedback on processes to improve data accuracy and enhance the overall participants experience.
• Ensure all information is collected in accordance with company policies and legal requirements, maintaining confidentiality and data security.

Requirements

• Possess a Diploma in related field.
• At least 2 to 4 years’ experience in B2B Business Development and Account Management.
• Experience in managing large employees’-based accounts is advantageous.
• Proficient in MS Word, and Excel due to intensities in reporting and progress tracking requirements.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Detail-oriented and meticulous in handling tasks.
• Selected applicants are required to complete a training course and passed the assessment tests before being deployed to operations.
• Only Singaporeans may apply.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)