Engineering Admin

FINANCIAL RETURNS

· To interacts and cooperates with other departments when necessary to provide additional or specialised services for functions, promotions and festivities

· Prepares daily room assignments (PMM and other related servicing) for technicians

· Reviews BPN for special requests or instructions.

GUEST EXPERIENCE

· Key work order for Engineering to follow up with the maintenance job.

· Informs Manager or security of any emergencies brought to Engineering attention

· Update registration cards in Front Office

· Interacts and cooperates with hotel guests and outside contractors as directed by his/her superiors.

· Following up with Guest request by coordinating with both Engineering and Housekeeping departments

PEOPLE

· Answers phone and logs all messages.

· Informs supervisors of any special guest needs.

· Transmits messages from guests to Housekeeping personnel, front office and engineering.

· Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in message book and keep Engineering Manager informed.

· Ensures punctual attendance and adherence to duty schedules by all subordinate staff.

· Ensures that house rules are followed.

· Prepares monthly staffs attendance record as required.

· Ensures that personal grooming and hygiene standards are being observed. Carries out spot checks in the morning.

·Ensures hotel rules and regulations are fully followed, avoiding infringements such as, but not limited to:

- Sleeping while on duty

- Arriving late at the beginning of the shift

- Departing early at the end of the shift

- Not following up on guest complaints

- Not adhering to grooming standards

RESPONSIBLE BUSINESS

·Prepares the next day’s schedule based on the house count.

·Calls in extra personnel when necessary.

·Coordinate with outsourced labour vendors and prepare monthly attendance report (Engineering).

·Prepare vendors’ invoices to submit to Finance Department

·Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)

·Assist in documenting audit files

·Raise purchase orders

·Handle IHG Green Engage data entry.

·Assist on report making and monthly submissions.

·To ensure all Engineering supplies at the desired par

·Maintains key control and follows established key control procedure.

· Be familiar with property safety, first-aid and fire and emergency procedures and operate equipment safely and sensibly.

· Be aware of the duty of care and adhere to IHG's various workplace health and safety related policies and procedures.

· Complies with hotel's Health, Safety & Hygiene Policy.

· Perform other duties as assigned by superiors.