Service Crew

Job Summary

Crew Members perform essential duties in many different areas within the restaurant, including Cashier, Grill, Dressing, Fries, Lobby, Milkshake stations and Morning Preparation, and provide friendly, fast and accurate service in order to ensure an excellent customer experience.

Role Responsibilities

• Excels in performing essentials tasks including Lobby, Cashier, Grill, Dressing, Fries and Milkshake.
• Maintains friendly, fast and accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
• Ensures the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
• Works as a team player to support other employees in completing their tasks.
• Completes all other duties.

LANGUAGE ABILITY: Good verbal and written communication skills are necessary. The ability to read, write and comprehend instruction is necessary.

MATH ABILITY: This position requires basic math skills.

COMPUTER SKILLS: Basic computer skills are required in order to operate POS (cash registers) systems.

PHYSICAL DEMANDS: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting or supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the work day.

CERTIFICATION: Food and Hygiene Certification is mandatory*