I’m posting this review as a Grab delivery rider.
On the night of 18th June 2025, I picked up my customer’s order from this outlet, as instructed by the Grab Rider app. It included three cold milk teas, packed in standard plastic takeaway cups with loose-fitting lids, not the sealed type commonly used for bubble tea.
All three cups were placed into one plastic bag and tied at the top, with no tray, no divider, and no base support. While the packing looked tidy on the surface, it was clearly not suitable for delivery. The drinks were unstable from the start, and despite handling the bag carefully, one of the drinks spilled during the journey.
To be honest, I could already tell this packing method wasn’t going to hold up. I recognised the risk, but I still chose not to request a repack. There were no other customers around, so it wasn’t about avoiding a scene. It was a matter of principle. I believe it should not fall on the rider to instruct the outlet on something as basic as proper packing for delivery. I gave them the benefit of the doubt, trusting that they knew what they were doing. Riders shouldn’t have to point out what should already be common sense. On top of that, we work against the clock. Raising concerns about packing, even when valid, can be misread as being difficult or slowing things down. So I moved off with the order, but not blindly. I had my doubts, and unfortunately, they were proven right.
When I arrived at the customer’s residence, I rang the bell. No one came to the door. A maid answered instead. I explained the situation to her clearly and asked her to pass the message to her boss.
Shortly after I left, the customer messaged me saying, “You spilled my 1 drink.” I replied and acknowledged that, yes, one drink had spilled. But I also explained that the problem began with the way the drinks were packed. I reminded him that I had already informed the maid about it, since he wasn’t the one who received the order.
To be clear, the spillage was not the result of mishandling. When drinks are packed this way: loose lids, no support, all crammed into one bag, even the most careful handling won’t guarantee a clean outcome. Many other shops do far better. They pack each drink individually or use tied drink pouches, which are much more secure for transport.
The staff at this outlet seriously need to improve their drink packing standards. It’s not a difficult fix, but it makes a big difference. Better packing means fewer problems for everyone: customers stay satisfied, and riders aren’t wrongly blamed for things outside their control.
John Lucas
4
Food is good, but I gave 3 stars because the spiciness level, which we expected to be normal, was unexpectedly much spicier. None of us could handle it. This wasn't limited to one dish, as both the papaya salad and Sambal Kang Kong were affected. Although the atmosphere was good, it was warm and not well-ventilated inside, feeling like there was no air-conditioning at all, even though it was indoor seating. Overall, service was good, and we received a 20% discount.
Lillian Yong Jiang
3
The food's flavor was too strong for me. It tasted as if someone had added an extra dose of vinegar, soy sauce, or something similar. Overall, the food was just okay. It's really just not the best, or even great. It also took me a long time to digest and feel okay afterward.
Additionally, they did not serve us water with our meal.
Nishal B Shetty
5
Amazing food quality and taste! I definitely recommend it.
Benjamin Chen
1
Not really sure what the previous reviewers are on about. Thai food is usually fragrant, savoury, salty, or sometimes sour or oily. Even though non-spicy dishes can be good, we have people who can’t take chili, so we ordered dishes without spice. The food was bland. The beef was tender but had little flavor. The Kai Lan was old. There was not much wok hei overall. The fried intestines were chewy and only so-so. The skewers were decent, but you can tell from the photos there was no proper char for a grilled BBQ dish. The drinks are great. The Red Rubies & Mango Sticky Rice is better than average. We left a lot behind. At an average of $28 per person, it really should be better.
Meng So
5
Highly recommended for Thai food lovers. Every dish is superb and delicious. Their Tom yum soup is out of this world. We had the seafood creamy soup, and it was very well balanced!😋🤩
Shu Kai Yee Poh
5
Chanced upon this shop when I was searching for Thai food open 24 hours. A brand new, beautiful shop with amazing food! Friendly staff, very good food! Portion is large! Really a must try! Totally worth it! Price is also reasonable! 10/10!!
Gautam Kumar
4
Here's the edited review:
A very nice and spacious setup, with friendly staff. The quality, quantity, and taste of their food are excellent, and they are clearly trying to serve authentic Thai flavors. Their catering for the vegetarian segment is also very thoughtful. I enjoyed their service, and the quantity was more than enough.
They are open 24 hours. I hope they get enough crowd to sustain.
The only negative is that the setup looks a bit packed and suffocating. Additionally, there was a lingering smell of roasted meat inside the restaurant, which I didn't find comfortable as a vegetarian.
I hope they achieve great success! This is definitely a place I will visit again.
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Visited them again in Dec 2024: The food was very nice, tasty, and generous in quantity. We ordered Green Curry, Basil Rice, and Thai mango sweet dish.
Rui Peter Silva
5
We had a great experience. 5-star food. Excellent.
Li Min Ng
5
The food is great and flavourful! The staff are very attentive as well. Best thing is, no need to queue! But the aircon is really cold.
These are some of my favourites:
Creamy tomyam soup: 8/10
-Flavourful, not too spicy, generous amount of ingredients.
Tomyam fried rice: 9.5/10
-Wok hey on point.
Basil minced pork rice: 8/10
-We ordered less spicy for the elderly. It still tastes good! Can’t stop eating rice with this.
Grilled chicken: 9.5/10
-Very flavourful, yet juicy and tender! It tastes like Pandan chicken but is more juicy. The chicken was well marinated.