Discover your next career opportunity with GrabJobs, Singapore's acclaimed job portal
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Renowned as the No
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1 platform in the city-state, GrabJobs connects you effortlessly with thousands of exciting roles across various industries. Whether you're seeking full-time employment, flexible part-time work, student jobs, or valuable internships, your ideal position could be just a click away.
What sets GrabJobs apart is its commitment to speed and simplicity. Experience the convenience of applying in just one click, and for many remote positions, you can even bypass the traditional CV submission to get hired faster. Imagine chatting directly with potential employers, streamlining your job search and interview process. Beyond local opportunities, GrabJobs also offers a vast selection of remote, work-from-home, and telecommuting jobs, expanding your horizons globally.
Empowering both job seekers and companies, GrabJobs is your go-to destination for navigating the dynamic employment landscape with unparalleled ease and efficiency.
I found a job for which I wanted to apply, so I created an account. However, for some reason it appeared as 'applied' even though I hadn't submitted any documents yet. This is just a horrible UX that doesn't make any sense, nor does it provide any guidance.
Lian Mui Tay
This is a scam platform. I have been billed for many months without acknowledgment for the plan's sign-up, as they assign the plan to you. Please be aware of this platform.
Coral
I run an SME and tried GrabJobs for the first time last September for hiring. On September 14, I subscribed in order to access certain features for the job posting. I understood there was no commitment to continue after the initial month, so I went ahead. I received an email invoice charging a subscription fee for September 14 to October 14. Sometime in October, after making a successful hire, I closed the job posting in GrabJobs (among other websites where I had posted the same job), thinking everything was settled.
Around noon on October 14, I received an email invoice from GrabJobs charging a subscription fee for the following cycle, dated October 14 to November 14. I realised that it was auto-renewed and I was charged without any prior reminder. I immediately logged in to cancel the subscription, but it stated that cancellation was effective November 14. Essentially, I couldn't cancel the subscription for the cycle they were currently billing. So, I reached out to GrabJobs through their contact page at noon on October 14 to request a refund for the invoice dated October 14 to November 14.
The email response from their customer support was that they could not refund because their T&Cs state that a refund will only be given if there is a fault in the product. I reasoned that I was requesting to cancel at the start of the cycle since I didn't realise it was auto-renewed until I got the invoice. The customer support kept pushing back the same T&Cs to me. Okay, I understand the T&Cs, but I am making a reasonable request to cancel the subscription on the same day the previous cycle ends and the current cycle begins. I am unable to do that through the website because I clicked the 'Cancel Subscription' button one day late. The previous cycle was September 14 to October 14, and the following cycle was October 14 to November 14, as stated in the invoices. There is an overlapping date of October 14. But if I make the request to cancel on October 14, it is no longer refundable because it has already been billed?
Sure, there is nothing wrong with the product. What's wrong is forcing someone to pay for your product when they tell you on the cut-off day that they don't need the product, simply because they hit the 'Cancel Subscription' button on the cut-off day. In fairness, the customer support denied the refund but offered to credit the subscription fee for future use. The thing is, we are an SME and we don't hire very often. So I'd prefer a refund than a credit, not knowing when we'll be using it. I get that your subscription is auto-renewed, so the burden is on the customer to remember to cancel the subscription because there is no option to turn off auto-renewal. Some subscriptions are auto-renewed, and I get that it makes sense for services like payroll, accounting, or web hosting because these are continuous. But not all companies are constantly hiring, especially SMEs. So, if anyone reading this is an SME owner, make no mistake of missing to cancel your subscription, because GrabJobs will not refund you. Tough luck, you hit the 'Cancel' button just on the overlapping day when the cycle ends and the next one begins, and you are too late.
GrabJobs seems like a cool tech company with a good product. But it's missing a human element in its customer support, using technicalities to hold onto your money even though you told them you don't need the product. In the end, I had my account deleted despite the offer of future credit, because the whole thing just left a sour feeling about the company.
Quinn Chang
Bad experience with this job portal. First, they offer a promotional package for one month. After one month, they automatically deduct the full amount from your card. Even if you appeal, they do not care. The system will just automatically deduct from your card each month thereafter.
Positive Reviews
John Charles Soh
I used the app to hire staff in Bangkok. The chatbot interview helped save hours of sorting through candidates. I recommend.
Kuan Nian
It is very user-friendly for new job seekers and simple to find a new career on the Grab job recruitment platform.
Tan Tay Ong
Grab job site is a simple-to-use interface for the fresh graduate to start their new career, and their recruitment process was quite fast.
Lynn Tan
Very easy to use with a great user interface. We are a small business and find this recruitment platform useful and affordable.
Seah Zao Miao Le
Grab hiring platform is useful, with an affordable price and an excellent applicants tracking system (ATS) for SMEs and small businesses.
Malik Kumar
This recruitment platform helped us a lot in finding a good fit for our small business! It is affordable and user-friendly, plus the new interface is excellent!
Sheryl Tan
Hiring is always time-consuming, but Grabjobs made it easy for us to find quality applicants in a short time, since much of the process has been automated and candidates are pre-screened using a chatbot interview. I definitely recommend F&B and retail businesses to try it.
Tan Teck
The Grab Job recruitment platform is affordably priced for small businesses like ours. It is user-friendly, features an interesting new interface, and is useful for finding new staff and fresh graduates.
Mei Mei Shan
GrabJobs recruitment platform is affordable and useful for our SME company to help us find loyal and effective staff. The new interface is simple, easy to use, and user-friendly for finding jobs for job seekers and for finding potential staff for employers like us.
Mei
I was amazed by the outstanding features of GrabJobs while looking for a job. It offers a user-friendly interface, and both its web and app versions are super easy to use. It also has many relevant job posts and a fast apply function. Thanks, GrabJobs, for providing good services for job seekers like me! :)
Valerie Teo
As an SME, it is hard to find good talent during certain hiring periods. GrabJobs has a new interface that was quite user-friendly, and my team used the recruitment platform last year to smoothly hire new staff. Good value for the service!