Embark on your next adventure with Prime Travel & Tour Pte Ltd, your trusted partner for creating unforgettable journeys. Catering to both leisure travellers and corporate clients, Prime Travel offers a comprehensive suite of services designed to ensure a seamless and enjoyable experience from start to finish.
From meticulous itinerary recommendations and effortless flight arrangements, including pre-check-in and air seats assignment, to hassle-free visa applications, hotel reservations, car rentals, and transfer arrangements – every detail of your trip is expertly managed. Prime Travel & Tour truly shines in its diverse offerings. Leisure travellers seeking captivating destinations will be delighted by their expertly curated outbound tours, with a particular specialty in enchanting Japan (Hokkaido) experiences.
For businesses, Prime Travel & Tour is a premier choice for comprehensive corporate travel management. They provide tailored solutions for meetings, incentives, corporate teambuilding, and retreats, ensuring that your company's travel needs are met with precision and professionalism. Whether planning a dream vacation or a complex corporate event, Prime Travel & Tour Pte Ltd ensures a smooth, well-organised, and truly remarkable travel experience.
Called their hotline to enquire about a Japan Group Tour and was greeted by a staff member who couldn’t wait to end his conversation with me.
Basic customer service training should be given to all staff working at the frontline.
Gloria Zulkifli
Good morning, Prime Travel & Tours. This is Ntombikayise Zulu. I had a very bad experience with you guys. I paid R13,000 in 2022 for a Cape Town trip, and two days before the trip, you phoned me and said my friend and I could not go because you had a problem with the flight. I don't know what problems you had with the flight, but all I know is that by August 20th, I had paid R13,000 for two people, and I was the one paying. So, I told you to bring back my R13,000, as you know I had paid it, but you didn't. This led to a point where I involved my lawyers, and you were paying at your own pace. Up to now, I have only received R6,500, and you are reluctant to pay the rest. I've been asking you to pay back my money, but you choose not. So, I want to know: what kind of business is this?
Positive Reviews
Steven Wee
Good service.
Ashraf Sufian
Nice service!
Mohd Haidhir Mohamed
Good service.
Vivian Tan
The person I spoke to was polite and very informative.